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Refund information

Refund Policy

Clear eligibility conditions, deductions, timelines, and learner responsibilities for refund requests.

Our refund and program commitment

At Better Your Skill, we are committed to delivering high-quality learning and career support. By enrolling in our programs on betteryourskill.com, learners acknowledge and agree to the strict conditions outlined in this Refund & Program Policy.

Section 01

The 48-Hour Refund Window & Eligibility (Strict Policy)

Refunds are strictly governed by a 48-hour conditional window. A refund request will only be entertained if it meets all of the following criteria:

Timeframe

The request is made within exactly 48 hours of the original payment timestamp.

Condition of Failure

Refunds are only applicable in the rare event that Better Your Skill completely fails to provide the committed services or platform access. Change of mind, personal financial issues, or scheduling conflicts are not eligible grounds for a refund.

Documentation

The learner must submit a formal request via email with a valid, documented reason and proof of the service failure.

Requests made after 48 hours from the payment time will be universally rejected.

Section 02

Registration Fee

The initial registration fee is strictly non-refundable regardless of the payment method used or the timing of the cancellation. This fee is utilized exclusively for processing your admission, securing your seat in our limited-capacity batches, and covering the initial administrative overhead required to confirm your enrollment.

Section 03

Non-Refundable Charges

Even if a refund is approved within the 48-hour window due to a service failure, the following hard costs have already been incurred and are strictly non-refundable:

  • GST: Non-refundable as per government taxation regulations.
  • Processing Charges: Includes payment gateway fees and initial administrative costs.
  • EMI/Subvention Charges: Any interest or administrative fees paid to third-party financing partners.
  • Class Access & Study Material Charges: Applicable the moment access to the learning portal, videos, recordings, or course content is granted.

Note: For students enrolled under Installment or Pay-in-Parts plans, any fees paid are entirely non-refundable once the 48-hour window expires.

Section 04

Class Scheduling & Rescheduling

Better Your Skill reserves the right to reschedule or postpone classes due to trainer unavailability, technical issues, or operational requirements.

  • All updates will be communicated to learners in advance.
  • Such changes are considered a standard part of program delivery.
  • Rescheduling, postponement, or changes in the trainer lineup will not be considered a valid reason for a refund request.

Section 05

Admission Cancellation by Better Your Skill

In exceptional situations where Better Your Skill must unilaterally cancel a learner’s admission (e.g., due to batch cancellation), the refund amount will be processed after deducting the applicable charges mentioned in Section 3. The refund timeline will be communicated at the time of cancellation.

Section 06

Placement Assistance & Eligibility

Refund requests based on the non-receipt of placement opportunities, interview shortlists, or job offers will not be accepted under any circumstances. Placement assistance is a support function, not a guarantee of employment, and will only be activated once the learner fulfills the following criteria:

  • Maintains a minimum of 80% live attendance.
  • Completes and submits all assignments, projects, and assessments on time.
  • Actively participates in mandatory mock interviews, resume-building, and career support sessions.

Section 07

Program Delivery Completion

The program will be considered successfully delivered once the training, mentorship, and support services are provided as committed in the curriculum. Outcomes depend entirely on the learner's individual effort and participation.

Section 08

Refund Processing Timeline

If a refund is successfully claimed within the 48-hour window and approved by management with valid documentation, it will be processed within a 30–60 day timeline. Refunds will be credited back exclusively through the original payment method.

Section 09

Acceptance of Terms

By completing your enrollment payment for any Better Your Skill program, you legally confirm that you have read, understood, and agreed to be bound by this Refund Eligibility and Deductions Policy.

Section 10

Contact Us

For documented refund requests within the 48-hour window, or for general support, please contact our administrative desk:

Within the 48-hour window?

Submit your documented request.

Include a valid reason and proof of the service failure for management review.

Email request